PRIVACY
DATA-PROTECTION INFORMATION
This website uses Google Analytics, a web analysis service provided by Google, Inc. (“Google”). Google Analytics uses so-called “cookies”, which are text files placed on your computer, that allow an analysis to be made of how you use the website. More information is available here. The information about how you use this website that is generated by the cookies will usually be transferred to a Google server in the United States of America and stored there.
In the event of IP anonymization being activated on this website, Google will – if the site is located within a Member State of the European Union or other party to the Agreement on the European Economic Area – however, truncate your IP address beforehand. Only in exceptional cases will the entire IP address first be transferred to a Google server in the USA and then truncated there. IP anonymization has been activated on this website. On behalf of the operator of this website, Google will use this information for the purposes of evaluating your use of the website, compiling reports about the activity on the website and providing other services relating to website use and internet use to the operator of the website.
The IP address transferred from your browser within the scope of Google Analytics will not be associated with any other data held by Google. You may prevent cookies from being placed on your computer by selecting the corresponding settings in your browser software; however, we would like to draw your attention to the fact that, if you choose to do so, you may not be able to fully use all the functions provided by this website. You may also choose to prevent the data relating to your use of the website (including your IP address) that is generated by the cookie from being collected, sent to Google and processed by Google by downloading and installing the browser plug-in available at the following link: http://tools.google.com/dlpage/gaoptout?hl=de.
Alternatively to the browser add-on or within browsers on mobile devices, please click this link to prevent data being gathered by Google Analytics within this website in future (the opt-out will only work in this browser and only for this domain). An opt-out cookie will be placed on your device. You will need to click the link again if you delete your cookies from your browser.
THE COLLECTION, PROCESSING AND UTILIZATION OF PERSONAL DETAILS
The protection of your data is a priority for us. You do not need to provide any data when visiting our on-line shop. We will only store anonymized access data without reference to personal details, e.g. the name of your Internet service provider, the page from which you arrived at our Internet site or the name of the requested file. Cookies may be used to collect data in order to enable us to optimize our website according to your preferences.
We will only collect personal details if you provide them voluntarily within the scope of the ordering process or registration for our newsletter. We will use the data collected exclusively to process the contract. Your data will be blocked after the contract has been processed in full and deleted in accordance with the requirements specified in tax and commercial laws insofar as you have not expressly consented to the use of data that extends beyond the above.
DATA PROTECTION
Your personal details are safe with us! They are encrypted and transferred to us using the HTTPs protocol (standard for encrypted data transfer). Our websites are protected through the use of technical measures against damage, destruction and unauthorized access.
INFORMATION AND WITHDRAWAL RIGHTS
You may be provided with information about the details we have stored about you at any time without you having to state the reasons for your request and free of charge. You may have your personal details that we have stored blocked, corrected or deleted at any time insofar as this does not contradict our legal requirements to store data. You may at any time withdraw your consent for us to collect data and use it without having to state the reasons for such withdrawal. Please contact info@energetix.tv to this end.
(1) During the ordering process, we will collect personal details, i.e. name, contact data, payment data, email address, telephone number, for the execution of purchasing contracts (initiation, conclusion, processing, warranties and the processing of returns), for the provision of our services, technical administration, own marketing purposes and the management of the correspondence between you and us. Your details may be in principle be passed on to other companies to the extent that this is necessary for the processing of our contract relationship, particularly in the following cases:
a) Details will always be passed on to the shipping company we commission for the purposes of shipping. Only such data will be passed on that is necessary for the delivery of the goods.
b) If payment services are used for the payment process (e.g. Paypal, Visa, Mastercard, etc.), your data will be sent to our partners for credit-card processing, i.e. “wirecard”,Einsteinring 35, 85609 Aschheim, Germany. The same applies to the credit institutions commissioned in regard to the payment.
c) In the event of disruptions to payments, claims may be assigned to a collection agency. Information may also be sent to credit agencies.
The data passed on may be used by service providers exclusively for the purposes for which the service providers require the information to fulfil their tasks and must then be subsequently deleted.
(2) Beyond the above, your personal details will not be passed on to third parties unless we are legally obliged to do so or you have provided us with corresponding consent beforehand.
(3) Tax and commercial law may require that personal details you have provided for the purposes of processing orders be archived for up to 10 years.
(4) Without customers’ consent, we will not use their details for the purposes of advertising, marketing or opinion research.
Please contact our data protection officer with any questions you may have about data protection
ENERGETIX GmbH & CO KG
Data Protection Officer
Franz-Kirsten-Straße 1
55411 Bingen
Email: datenschutz@energetix.tv